Delivery Methods
The delivery of your purchased items will be carried out through the following means:
- Through a third-party courier service
The delivery will be made to the address specified by the customer within the territory of Bulgaria unless otherwise indicated on the website.
Delivery Costs
The customer will be responsible for covering the delivery costs except for orders valued at 90lv or more, in which case the delivery will be free of charge.
Order and Delivery Confirmation
Before dispatching the ordered item(s), King.bg reserves the right to contact the customer at the phone number provided to confirm order and/or delivery details.
King.bg will not be responsible for failure to fulfill an order in cases where the customer has provided incorrect, incomplete, or inaccurate personal information, including but not limited to an incorrect, incomplete, or fictitious address or phone number.
Delivery Timeline
Delivery will be carried out within the timelines described for each delivery option during the checkout process. In extraordinary circumstances, King.bg reserves the right to extend the delivery timeline, provided the customer is informed in a timely manner.
Orders are processed within 5 business days of placement. Delivery usually occurs within the standard timeframe based on the chosen delivery method.
Receipt of Goods
Ordered items will be delivered against a signature. Larger packages through courier services will be delivered up to the building entrance.
The customer is obligated to inspect the goods upon delivery and immediately report any discrepancies, missing items, or damages. Failure to do so will be considered acceptance of the delivery without objections.
International Shipments
For international deliveries, the rules and regulations of the respective national postal service and the national law of the recipient's country will apply.
All import taxes are the responsibility of the customer. No refunds will be made if the customer refuses to pay import taxes or accept the package.
Payment Methods
We offer the following payment options:
Card Payments
Apple Pay
Google Pay
Cash on Delivery (additional cost of +2lv.)
Bank Transfer to Martial Labs Ltd. (IBAN: **)
King.bg reserves the right to change the available delivery and payment methods and/or conditions at any time by updating them on the website without further notice.